We make sure that your purchase at our platform becomes a memorable and hassle-free experience altogether. We process and weave your saree after we receive your order and it is only exchanged if there is any manufacturing defect in the product.

  • A return request has to be placed within 24 hours from the date of delivery of the product.
  • Email us at [email protected] mentioning your Order ID and reason for return along with the picture of manufacturing defect in the product.
  • Once we receive the request, we shall send across a mail for exchange of the products.
  • The product to be sent back by customer and the shipping charges will be borne by us.
  • Once we get the product in our warehouse, it shall be put under quality testing.
  • If the product qualifies certain parameters, we shall send across another mail confirming the exchange of the product.
  • You are expected to receive the exchanged product as soon as possible. Team will keep you posted about the dispatch status..
  • Products purchased on Discount/ offers are NOT eligible for Return / Exchange / Refunds.


There are certain circumstances under which a exchange would not be accepted. Following are the parameters that have to be met for validating a return.

  • The product must be unused.
  • It must not carry any stain, sweat or body odor on it.
  • It must not be torn or damaged.
  • The price tags, paper tags should be unaltered manner.
  • The packaging and folding should be intact.
  • The product must not be washed or dry cleaned.
  • Products purchased on offers / discounts are not eligible for return / exchange.


Any purchase can be canceled prior to the initiation of the shipment process. Once the shipment process is started, the product in concern will not be eligible for cancellation. If a cancellation is requested prior to the shipment of the same, the entire amount paid will be returned.

  • No returns can be entertained in case of international shipments other than damaged products and the concern has to be reported within 3 days from the date of delivery.
  • No return shall be entertained if the product is purchased at Sale Price.
  • No return shall be entertained if the product is purchased with customization (Fall & Pico).
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